Diann Catlin Lessons in Etiquette is now offering Special Events consulting. From parties to Rehearsal Dinners to planning and orchestrating your entire wedding, we will help make your event one to remember in the best of all ways.

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You and your employees advertise your company. People are the billboard of your business. Your client gets a favorable or unfavorable impression from: the person who answers the phone (see 'columns by diann catlin'), the outward appearance of your personal assistant, untimely phone and email responses, and even your table etiquette.

Lessons in Etiquette’s Professional Polish Seminars encourage teamwork, respect, business protocol and change in the areas you see that need improvement. We listen to the problems and tailor classes to correct those problems.

Lectures are given to individuals, teams and at weekend company retreats.

Suggested Seminars for Business Professional Polish

Social etiquette faux pas’ scream lack of training and deter your networking advantages. How you shake hands, which person you introduce first, how you relax in making conversation, the protocol of RSVP and knowledge of what that spoon is doing at the top of your plate, ALL spell out who you are. Social Skills Seminars help everyone feel comfortable in all situations. Debutantes learn posture, presence (see 'columns by diann catlin'), gait and even the waltz. Lectures to doctor’s wives and event planners show how to make hospitality second nature. All lectures are designed to put participants at ease. Etiquette is not snooty; it embraces and puts others at ease. Lessons in Etiquette also offers custom invitations and calligraphy through Catlin Cards 904-384-0269.

Suggested Seminars for Debutantes and Social Groups

Young people thrive on hearing how important it is to value others. Etiquette teaches that respect is the backbone of all of it’s rules. We come to your school designing classes to encourage courtesy. We stress that the future employment of your student depends on knowing and practicing the art of etiquette. Small group classes are also available for groups of 8-12. Students need to know Introductions and Conversation, how to use meaningful verbiage, how to interview, and even that posture and choice of clothing give a clear message of who they are.

Suggested Seminars for Students (Ages 8-18)

You have opened your restaurant or club, have invested heavily in equipment, tables, decor and even designed a perfect menu. Did you know it is your waiter’s expertise and charm that does the most for return business? We train wait staffs. They will know proper table setting, greeting, seating, utensil replenishing and clearing etiquette. We will help them to select verbiage which advertises the best you have to offer. Our course includes our written test to insure that all know the proper way to serve.

Suggested Seminars for Restaurant Training

If you are an agent or a coach, or a very wise athlete, you may have noticed that just because someone has great talent in their sport, they will not necessarily have the life skills to make them comfortable in public. The player represents himself, his family, the agent and the team. He is watched and rewarded especially when his character is exemplary (see 'columns by diann catlin'). Athletes must interview with the media and the team that hires them, and must be taught to enunciate, phrase their words, and never to react to baiting when responding appropriately serves everyone so much better. We also teach social skills including dining etiquette so the player will relax as he has meetings over a meal. College athletes are taught interviewing techniques to prepare them for future business opportunities. All lectures stress reputation, character and integrity, and are tailored for the particular need of the athlete.

Suggested Seminars for Athletes

• Life skills including dressing for interviews, interviewing skills, social etiquette or the art of representing yourself and your team in social situations

• Articulation and verbiage selection

• Work ethic, listening skills and role model responsibilities

• Telephone and correspondence etiquette

• Character development...

College is the perfect time to polish life skills. Today students must interview in one of the most challenging economies ever. They may interview over a meal, or in front of more than one employer. How they dress, how they conduct themselves and how relaxed and confident they feel will determine the success of the interview. Lessons in Etiquette covers the gamut of dining and business etiquette and even advises groups on how to plan an etiquette dinner, what foods to choose and the best set up for the room. Traditionally we demonstrate  (bringing our own set-up) and lecture for the first hour and continue training on Business Etiquette the following hour while the client dines. A handout is provided for note taking and future reference.