Business Etiquette Seminars
Tom Bryan
President
SAFE South Atlantic Fire Equipment Company, Inc
"diann is a gifted trainer. She has the ability to meaningfully engage
everyone from technicians in the field to the office staff, to the
President of the Company. The meaningful lessons we received from her
training helped us positively shape the way we deal with our clients and
each other. One of my techs recounted how the etiquette training helped
him land a sale worth nearly one hundred thousand dollars because his
etiquette polish impressed a female executive with a Fortune 500 company.
diann was instrumental in helping us become the best in our industry."
Dr. Hannah Carter
Director
Wedgworth Leadership Institute
"diann is my ‘find’ of the year! Thank goodness for
the Internet as I do not think I could have found a more excellent
etiquette person to speak to my group. In a perfect world we would have
been able to have a whole week of diann. Even in one evening, she engaged
our group and interacted with them extremely well. The audience
participation, and her use of stories made the evening the success it was.
She is enlightening, fun, thought provoking and so entertaining. I can’t
wait to have her back."
Mr.
Jay Severance, Director
Southeastern Regional
Conference
International Executives
Association
"Professional. Interesting. Timely. Charming. Humorous.....And, sorely
needed by many people today. You were a big hit with our folks as our
featured speaker. Thank you again diann, for a super seminar on business
etiquette for our group."
Restaurant/ Wait staff
Training
Debra Johnson
General Manager
Timuquana Country Club
Jacksonville, Florida
"I engaged diann to provide wait staff instruction for my service
staff. Her classes included information about greetings and hospitality,
to place settings, serving and clearing sides, replacing utensils, and
everything in between. She taught us tips on selecting wording for
describing menu specials to words which turn away anger. diann is a true
lady, and her words of advice and encouragement are so welcomed and
received by those she instructs. She is very impressive!"
Social Etiquette:
etiquette training,
presentation coordinating, and waltz instruction
Hugh Blanton
Chairman of the Confederate Ball
Kosto and Rotella, P.A.
"For diann, etiquette and good manners are not simply ideals, they are
living, working realities. In what appears to be an effortless manner, she
demonstrates these qualities at all times. This explains why she easily
commands the attention of her students - because they see that she lives
by the standards that she teaches. She is possessed of such a beguiling
and charming, yet authoritative manner, that she leaves a profound
impression on her students and it shows in their subsequent conduct."
Leslie Quaritius
Chairman Magnolia Ball 2003
Jacksonville, Florida
"Diann gave our Debutante group of women lifelong lessons in the
finishing touches that all well rounded and successful people need. Many
gentlemen also gained insight from her classes on proper introductions,
dining, thank-you notes and even waltzing. She emphasized how students
trained in etiquette must place others before themselves..."
Janet & Bo Drew
Debutante Parents 2004
Jacksonville, Florida
... "The way Diann presented her lessons to the young ladies was done
in a professional and fun-loving style, building on their social
graces..."
Norma Farnell
2003 Jacksonville Debutante Coterie Chairman
Jacksonville, Florida
"Diann was an invaluable resource to the Debutante Coterie in preparing
the girls for both the Magnolia Ball and the Presentation. Her review of
etiquette served to reinforce what we’ve tried to teach our daughters
throughout their lives. She worked so well with the girls and had a great
rapport with them."
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